Get In Touch
Do you have a question? Want to send feedback about our services? Need details about our properties or want to list your own? Don't hesitate to let us know using the form below or via our contact details.
Send Us a Message
Other Ways to Reach Us
Phone Support:
- 🇳🇱 Netherlands: +31 70 331 61 91
- 📱 WhatsApp: +31 6 51 35 32 54
During office hours our reservations team is on hand for new bookings, invoice requests, and concierge support. Outside these hours, WhatsApp forwards to our emergency line.
Office Hours:
Monday – Friday: 10:00 AM – 6:00 PM (CET)
Saturday – Sunday: 12:00 PM – 6:00 PM (CET)
Need urgent assistance after hours? Call or message +31 6 51 35 32 54 for our 24/7 duty manager.
Planning to visit our office?
You’ll find our headquarters at Prinsegracht 6, just a short walk or tram ride from The Hague Central Station. Tram 2, 3, 4, and 6 stop at Grote Markt or Prinsengracht; from there it’s a two-minute walk to our front door. Parking is available at the ParkBee Garages nearby—see our parking guide for directions.
When you arrive, ring the Stayci doorbell and our team will welcome you upstairs. We are happy to help with contract signings, key collections, luggage storage prior to check-in, or simply to answer questions about schools, transport, and neighbourhoods.
For urgent out-of-hours support—lost keys, lockouts, or maintenance—call or message our duty manager on +31 6 51 35 32 54. For emergencies always contact the Dutch emergency number 112 first, then let us know how we can assist.